You have questions…
We have the answers.
FAQ
Becoming a New Client
Are you accepting new patients?
How do I become a new client?
My child’s doctor sent a referral- do I still need to complete the online inquiry form?
When will I be scheduled for my new client intake?
Why does it take a few days to find out about potential intake openings?
What if the offered initial intake appointment date/time does not work for my schedule?
How do I reach the intake coordinator?
Preparing for your Intake
Is there new client paperwork that I need to fill out?
What should I bring to my first appointment?
Do I need to bring my child to the initial intake appointment?
What should I expect at my first appointment?
Once I am scheduled, what if I need to cancel?
Insurance & Payment
What insurance do you accept?
What if you do not accept my insurance?
How much do your services cost if I am paying out of pocket/ self-pay?
How much do your services cost if I am using my insurance?
What should I ask my insurance company about my coverage?
What does my insurance cover?
How are payments processed?
How can I reach the billing department?