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FAQ

Becoming a New Client

Are you accepting new patients?

How do I become a new client?

My child’s doctor sent a referral- do I still need to complete the online inquiry form?

When will I be scheduled for my new client intake?

Why does it take a few days to find out about potential intake openings?

What if the offered initial intake appointment date/time does not work for my schedule?

How do I reach the intake coordinator?

Preparing for your Intake

Is there new client paperwork that I need to fill out?

What should I bring to my first appointment?

Do I need to bring my child to the initial intake appointment?

What should I expect at my first appointment?

Once I am scheduled, what if I need to cancel?

Insurance & Payment

What insurance do you accept?

What if you do not accept my insurance?

How much do your services cost if I am paying out of pocket/ self-pay?

How much do your services cost if I am using my insurance?

What should I ask my insurance company about my coverage?

What does my insurance cover?

How are payments processed?

How can I reach the billing department?